STORE POLICY

Terms & Conditions

Palmetto Metabolic Peptides LLC supplies laboratory research materials intended exclusively for non-clinical, non-consumer experimental use.

All products sold on this website are:

• Research Use Only (RUO)

• Laboratory research materials

• Not consumer products

• Not drugs, dietary supplements, or medical products

• Not for human or animal consumption

• Not intended to diagnose, treat, cure, or prevent any disease

No medical claims, therapeutic claims, dosing information, administration instructions, or usage guidance are provided or implied.

No description on this website should be interpreted as suggesting any health, nutritional, therapeutic, or performance benefit.

By placing an order, you represent and warrant that:

• You are 18 years of age or older

• You are legally permitted to purchase laboratory research materials in your jurisdiction

• You are purchasing for legitimate laboratory or experimental research purposes

• You understand these products are not consumer goods

• You assume full responsibility for lawful acquisition, handling, storage, and use

• You will not resell, relabel, or represent these products for human or veterinary use

The Company reserves the right to refuse service, cancel orders, or request additional verification at its discretion.

 

Product Information & Documentation

• All products are labeled Research Use Only

• Certificates of Analysis (COAs) are provided per batch when available

• Product descriptions are informational only and do not imply outcomes, effects, or performance

• Images are representative and may vary slightly between batches

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Ordering & Payment

Orders must be placed through this website.
Payment is required in full prior to processing or shipment.

Payments are processed through third-party payment processors. By submitting payment information, you authorize the Company to charge the selected payment method.

Orders may be reviewed for compliance or fraud prevention and may be delayed, canceled, or refunded at any time based on that review.

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Order Processing

Orders are typically processed within 1 business day, excluding weekends and holidays.

Processing time does not include carrier transit time.

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Shipping Policy

Orders are typically processed within 1 business days, excluding weekends and holidays.

Shipping rates and delivery estimates are calculated at checkout. Delivery times are estimates and not guaranteed.

Once an order has shipped, Palmetto Metabolic Peptides is not responsible for:

• Carrier delays

• Incorrect or incomplete shipping addresses

• Packages marked as delivered by the carrier

Tracking information is provided once the order leaves our facility.

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Return & Refund Policy

Due to the nature of research materials:

• All sales are final

• We do not accept returns or exchanges

• Refunds are not issued for buyer error, change of mind, or improper storage after delivery

If an order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. Approved claims may be resolved with a replacement or store credit at our discretion.

 

Limitation of Liability

The purchaser assumes all responsibility for proper handling, storage, compliance with applicable laws, and intended research use.

The Company shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of its products.

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Checkout Acknowledgment

By placing an order, you acknowledge and agree that:

• You are purchasing laboratory research materials

• Products are not consumer or medical products

• Products are not for human or animal use

• No medical claims or usage instructions are provided

• You agree to all Store Policies

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Privacy Policy

We respect your privacy and are committed to protecting your personal information.

We collect only the information necessary to:

• Process orders

• Provide customer support

• Comply with legal and financial obligations

We do not sell or share personal data with third parties except as required to complete transactions (payment processors, shipping carriers) or comply with law.

By using this website, you consent to our privacy practices.

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Changes to Policies

The Company reserves the right to modify these policies at any time without prior notice. Continued use of the website constitutes acceptance of the most current version.

 

Payment Methods

We accept secure online payments through approved payment providers displayed at checkout.

Payment must be received in full before orders are processed or shipped.

Orders flagged for review may be delayed or canceled.