SHIPPING & RETURNS
Shipping Policy
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Processing: Orders are processed and shipped no later than the next business day after payment is confirmed.
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Carrier: USPS is our preferred shipper. Tracking information will be emailed once your order ships.
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Delivery times: Transit times depend on destination and selected shipping method; shipping estimates are provided at checkout.
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Address accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.
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Lost or delayed packages: If tracking shows an issue, contact us at PalmettoMetabolicPeptides@gmail.com and we will assist with a carrier claim.
Return & Defective Products
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All sales are final. We do not accept returns or exchanges.
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Exception — defective product: If you receive a product that is defective or damaged, contact us within 7 days of delivery at [your email] with:
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Your order number,
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A brief description of the defect, and
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Clear photos of the product and packaging.
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Investigation and resolution: After we receive your report and documentation, we will review the claim. If we confirm a defect, we will, at our discretion, offer a replacement or store credit. Refunds are not guaranteed and will be issued only in rare cases at our discretion.
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Timeframe: Defect reports submitted after 7 days from delivery may not be eligible.
How to contact us For shipping questions or to report a defective item, email: [your email] or use the Contact page on this site. Include your order number and relevant details for faster assistance.
Notes
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All products are sold for research use only. See our full Terms of Use and Privacy Policy for other conditions and information.